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Cookie Policy

1. Our Approach to Digital Privacy

At Totum Securitas, we apply the same rigour to our digital environment as we do to our physical security deployments. We use cookies and similar technologies to ensure our website is secure, high-performing and reliable.

2. What are Cookies?

Cookies are small, encrypted text files placed on your device. They allow our systems to recognise your browser and ensure that your interaction with our secure areas (such as the Portal) remains uninterrupted and safe.

3. Categories of Cookies We Use

  • Strictly Necessary (Essential): These are vital for the operation of our site. This includes cookies that enable you to log into secure areas of our website, such as the Totum Securitas Portal and our deployment interface, Connecteam. Without these, the website cannot function securely.
  • Performance & Security: These allow us to recognise and count the number of visitors and see how they move around our site. In line with the Data (Use and Access) Act 2025, we use these to detect and prevent fraudulent activity and unauthorised access attempts.
  • Functionality: These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).

4. Third-Party Integration

We limit the use of third-party cookies to trusted partners only. Our deployment platform, Connecteam, may use essential cookies to maintain your session security while you are active on the application. We do not permit third-party advertising or “tracking pixels” that compromise your anonymity.

5. Managing Your Preferences

The Data (Use and Access) Act 2025 streamlines how you manage your privacy. You can choose to accept or decline non-essential cookies via our on-site banner or through your browser settings.

  • Browser Controls: Most browsers allow you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential ones), you may not be able to access the secure Portal or login areas.

6. Contact & Review

This policy is reviewed annually to ensure compliance with UK regulatory standards. For further information, please contact our Data Protection lead at enquiries@totumsecuritas.uk.